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Privacy Policy

Effective Date: April 5, 2026
Last Updated: April 5, 2026

This Privacy Policy explains how Dialector Inc (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use our website, applications, browser extension, language-learning media player, and related services (collectively, the “Service”).

The Service is designed for both individual consumers and schools, teachers, and students. This Privacy Policy applies to personal information collected through:

  • our website;
  • our apps and browser extension;
  • our language-learning media player;
  • saved-word, vocabulary, and flip-card / flashcard features;
  • customer support, billing, and related communications.

If you use the Service through a school, district, university, teacher, or other educational institution (“School”), we may also process information in connection with that School relationship and any applicable agreement with the School.

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Dialector Inc
2025 Guadalupe Street, Suite 260
Austin, TX 78705
Patrick@dialector.co

If you have privacy questions or requests, contact us at Patrick@dialector.co.

2. Scope

This Privacy Policy applies to information we collect when you:

  • visit our website;
  • create or use an account;
  • use our media player or Chrome extension;
  • use subtitle, popup dictionary, save-word, and flashcard features;
  • access the Service through a School;
  • contact us for support, sales, or account-related questions.

This Privacy Policy does not apply to third-party websites, apps, or services that we do not control, even if our Service works with or alongside them. Your use of third-party platforms is governed by their own terms and privacy policies.

3. Information We Collect

We may collect the following categories of information, depending on how you use the Service.

A. Information You Provide Directly

You may provide us with information such as:

  • your name;
  • email address;
  • username or account identifier;
  • password or authentication credentials [or credentials handled by a third-party sign-in provider];
  • School, class, teacher, or organization details;
  • support requests, messages, and feedback;
  • billing and transaction details [if you purchase a paid plan];
  • any information you submit in forms, surveys, or communications with us.

B. Learning and Usage Data

To provide the Service, we may collect information related to your learning activity, such as:

  • words, phrases, or expressions you save;
  • flashcards, flip-card items, vocabulary lists, and study history;
  • subtitle preferences and language settings;
  • dictionary lookups and translation activity;
  • notes, bookmarks, and review activity;
  • lesson, media, or content interaction history;
  • progress, completion, and feature usage data.

C. School and Student Information

If the Service is used through a School, we may receive or collect information such as:

  • student and educator names;
  • school-issued email addresses or identifiers;
  • class, course, roster, or group information;
  • teacher or administrator account information;
  • student activity and progress data related to the educational use of the Service;
  • information the School, teacher, or administrator chooses to provide to us.

D. Information Collected Automatically

When you use the Service, we may automatically collect certain technical and usage information, such as:

  • IP address;
  • browser type and version;
  • device type, operating system, and language settings;
  • pages or screens viewed;
  • dates and times of access;
  • referring URLs or app events;
  • log data, crash reports, and performance information;
  • cookie, local storage, and similar technology data;
  • extension-related technical events needed to operate or secure the Service.

E. Information From Third Parties

We may receive information from third parties, such as:

  • authentication or single sign-on providers;
  • payment processors;
  • browser or app distribution platforms;
  • School systems or administrators;
  • service providers that support hosting, analytics, communications, customer support, or security.

4. How We Use Information

We may use personal information to:

  • provide, operate, and maintain the Service;
  • authenticate users and manage accounts;
  • enable subtitle, dictionary, save-word, and flashcard features;
  • sync saved words, learning history, and preferences across devices;
  • provide customer support and respond to inquiries;
  • administer School accounts and educational deployments;
  • process payments and maintain billing records;
  • monitor, troubleshoot, secure, and improve the Service;
  • analyze usage and performance;
  • communicate with you about your account, updates, and service notices;
  • send marketing communications [if you do this and where permitted by law];
  • comply with legal obligations and enforce our terms;
  • protect the rights, safety, and security of users, Schools, and the Company.

6. School, Student, and Child Information

The Service may be used by students as part of a School-authorized educational program and may also be used directly by individual consumers.

A. School-Authorized Use

When the Service is provided through a School, we may process student information in order to provide, maintain, support, secure, and improve the educational use of the Service, consistent with applicable law and our agreement with the School.

In those cases:

  • the School may decide who is authorized to use certain features;
  • the School may provide us with student, teacher, or class information;
  • the School may serve as the primary point of contact for certain privacy requests, depending on applicable law and the School relationship.

B. Children

Outside of School-authorized educational use, the Service is not intended for direct use by children where parental consent, School authorization, or other required legal authorization has not been obtained.

If you are a parent, guardian, teacher, or School representative and believe that a child has provided personal information in a way that does not comply with applicable law or required authorization, please contact us at patrick@dialector.co

C. Student Data Commitments

With respect to student personal information, we do not use that information for targeted advertising or for unrelated commercial profiling. We use student information only as reasonably necessary to provide, support, secure, and improve the educational use of the Service, subject to applicable law and our School agreements.

7. How We Share Information

We may share personal information in the following circumstances:

A. With Service Providers

We may share information with vendors and service providers that help us operate the Service, such as providers of:

  • hosting and infrastructure;
  • analytics;
  • customer support tools;
  • authentication;
  • email and communications;
  • payment processing;
  • security and fraud prevention.

These parties may access personal information only as needed to perform services for us and subject to applicable contractual or legal restrictions.

B. With Schools and Educators

If you use the Service through a School, we may share information with authorized School personnel, such as teachers, administrators, and district representatives, to support the educational use of the Service.

C. For Legal, Safety, and Compliance Reasons

We may disclose information if we believe doing so is reasonably necessary to:

  • comply with applicable law, regulation, legal process, or government request;
  • enforce our terms or agreements;
  • investigate fraud, abuse, or security issues;
  • protect the rights, property, safety, or security of users, Schools, or the Company.

D. Business Transfers

We may share or transfer information in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, or similar transaction.

E. With Your Direction or Consent

We may share information where you direct us to do so or where you otherwise consent.

8. Cookies, Local Storage, and Similar Technologies

We and our service providers may use cookies, SDKs, local storage, pixels, and similar technologies to:

  • keep you signed in;
  • remember preferences and settings;
  • enable core Service features;
  • understand usage and performance;
  • improve the Service;
  • support security and fraud prevention.

You may be able to control certain cookies or similar technologies through your browser settings, device settings, or extension settings. Some features of the Service may not function properly if these technologies are disabled.

9. Payments

If you purchase a paid subscription or other paid feature, payment information may be collected and processed by our third-party payment processor. We typically do not store full payment card numbers ourselves, but we may receive transaction details such as billing status, payment dates, subscription tier, and limited payment metadata needed for records, support, fraud prevention, and accounting.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide the Service;
  • maintain accounts and learning records;
  • fulfill the purposes described in this Privacy Policy;
  • comply with legal, tax, accounting, and reporting obligations;
  • resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information, the context in which it was collected, whether the information relates to a School account, and applicable legal requirements.

When we no longer need personal information, we will delete, de-identify, or securely dispose of it as appropriate.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no method of transmission over the internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

12. International Data Transfers

We may process and store personal information in countries other than the country where you are located. Where required by applicable law, we will take appropriate steps to protect personal information transferred across borders.

13. Your Rights and Choices

Depending on where you live and the nature of your relationship with us, you may have rights regarding your personal information, such as the right to:

  • access personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of certain information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request a copy of certain information in a portable format;
  • opt out of certain communications.

You may also be able to:

  • update account information through your account settings;
  • uninstall the browser extension;
  • manage cookies or similar technologies through your browser or device;
  • opt out of marketing emails by using the unsubscribe link in those emails.

School-Managed Accounts

If you use the Service through a School, some privacy requests may need to be directed first to your School or educator, depending on the School’s role and applicable law.

To make a privacy request, contact us at patrick@inscopehq.com

14. Third-Party Platforms and Content

The Service may work with or alongside third-party platforms, services, or content providers, including browser platforms and streaming or media services.

We do not control the privacy practices of those third parties. Their collection and use of information is governed by their own privacy policies and terms. We encourage you to review those policies before using third-party services in connection with our Service.

15. Data About Licensed Content

The Service may include or interact with content made available under license or authorization from content owners or distributors. Our handling of personal information in connection with those experiences is governed by this Privacy Policy unless a separate notice applies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may post the updated version on our website, update the “Last Updated” date above, or provide notice through the Service or by other reasonable means.

Your continued use of the Service after the effective date of the updated Privacy Policy means that the updated version will apply to your use of the Service, to the extent permitted by law.

17. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our privacy practices, contact us at:

Dialector Inc
patrick@inscopehq.com
2025 Guadalupe Street, Suite 260
Austin, TX 78705